About
Bianca - Director / Customs Broker
Bianca is the founder and director of OneSource Customs & Logistics (OSCL), bringing over a decade of end-to-end logistics and supply chain expertise. Based in Perth and working in the industry since 2013, Bianca is a licensed customs broker and holds both NCCC and AEPCOMM quarantine accreditations.
Her experience spans imports, exports, domestic transport, project management, 3PL warehousing, and customs compliance, giving her a well-rounded understanding of the challenges businesses face when moving goods across borders. With formal qualifications in International Trade, Business, Marketing, and Customs Brokering, Bianca specialises in developing practical, tailored supply chain solutions that are both commercially effective and compliant.
Bianca founded OneSource with a focus on providing a transparent, responsive, and supportive approach to customs and logistics. Under her leadership, the business is underpinned by structured systems and an ISO 9001 Quality Management System, enabling consistent, high-quality outcomes for clients ranging from first-time importers to established, high-volume operators.
She is passionate about supporting small to medium businesses and making complex trade processes simple, accessible, and compliant.
Bianca has been recognised for her contribution to the industry, receiving the CWB Small Business Woman of the Year 2023, the Brave Award at the 2024 Women in Altitude Awards, and being Highly Commended in the Young Achievement Award at the 2025 DCN Shipping & Maritime Awards. She continues to champion women in business and support the broader small business community.
Steve - Chief Operating Officer
Steve brings over twenty-three years of service in the Australian Defence Force, with experience across multiple corps and units within the Army. Throughout his career, he has developed strong core competencies in administration, operating in high-pressure, high-compliance environments where accuracy and accountability are critical.
During his career, Steve transitioned into the private sector, working as an Administrative Manager within the aviation cargo industry, before returning to Army service. This experience provides him with a unique perspective across both military and commercial logistics environments, strengthening his understanding of operational requirements, documentation control, and compliance.
Steve’s training spans occupational health and safety, data security, and analytics, supporting his structured and methodical approach to operations. He plays an important role within OSCL in ensuring processes are followed, systems are maintained, and compliance standards are upheld across the business.
Known for his reliability and attention to detail, Steve contributes to the strong operational foundation that underpins OSCL’s ability to deliver consistent, high-quality outcomes for clients.
Jomel Macapagal – Operations Coordinator
Jomel has been a key part of the OneSource Customs & Logistics team since 2024, forming the backbone of backend operations and ensuring every shipment is processed accurately, compliantly, and in line with operational requirements before reaching the front end.
Working across documentation, systems, and shipment processing, Jomel plays a critical role in maintaining data integrity and keeping operations running smoothly behind the scenes. His strong attention to detail and structured approach help prevent issues before they arise, supporting seamless execution across the supply chain.
While not client-facing, Jomel’s impact is felt across every movement. He works closely with the OSCL team to streamline workflows and uphold the high standards of quality, reliability, and efficiency that the business is known for, supporting OSCL’s ability to scale and deliver consistently.